Automated Refunds from UPS, FEDEX, DHL Exceptions

Sometimes you pay for a service such as 2-day shipping, but UPS, FedEx, or DHL doesn’t manage to ship the package on time. When that happens, you are entitled to a refund for the money you spent on the service. However, you have a constantly growing list of things to do. Do you really want to spend the time on following up with shipping companies and getting your refund? What if we could give you a tool that would do that automatically? In fact, you could save up to 30% on your shipping fees using this functionality from Optimum7.

Shipping companies do not always meet a deadline such as 2-day or same day shipping. You may well be entitled to a refund on up to 30% of your shipping fees each year. However, you are often too busy to follow up with UPS, FedEx or DHL. That’s why Optimum7 can give you a tool that will automatically note the tracking number and help you get a refund if the package is not shipped on time. This can save you both money and time.

Automated Refunds from UPS, FEDEX, DHL Exceptions

Every eCommerce company is constantly shipping goods as part of its regular workflow. The only exception to this would be stores that exclusively sell services and no physical products. If you use a high volume of shipping services in your business, this functionality can help save you money by getting refunds when you are entitled to them.

Remind Me Functionality

When you pay your shipping service, whether that is FedEx, UPS, DHL for something special like 2-day, 3-day or same day shipping, this functionality will automatically check the tracking number on the package and make sure the obligation is being met. If it is not, it will automatically follow up with getting a refund from the shipping company you used.


This feature saves you money that would have otherwise been wasted on shipping services you did not get. Depending on the number of orders you ship, this could save you anywhere from 20% to 30% on your shipping fees each year.

Automated Refunds from UPS, FEDEX, DHL Exceptions

Before you had this functionality, a chunk of the money you spent on speedy shipping services was just going down the drain. Now you can stop that loss, which lets you keep more of your money. This cuts down on your expenses, making you more profitable.

If you are ready to stop losing money on shipping services you don’t get, and start saving money by getting refunds, call Optimum7 at 866-848-6072 or contact us online. We would be happy to discuss this feature or any other functionality that interests you.


We can help you determine which functionality is best for Shopify, Bigcommerce, Volusion, VTEX, Magento, 3d Cart, Wordpress / WooCommerce, Opencart, Episerver, Oracle ATG and any Custom Cart.

Contact us today with any additional questions you may have about our functionalities.

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