Why Shopify and BigCommerce Don’t Support This Natively?
Shopify, BigCommerce, and most eCommerce platforms do not support shipping to multiple addresses out of the box. Their native checkout systems are built for single-destination fulfillment, forcing customers to place multiple orders if they want items sent to separate or different locations.
This is inefficient for both the business and the buyer—leading to increased cart abandonment, more support tickets, and lost upsell potential. Customers may want to send items to a new address, saved addresses, or even the same address but for different recipients or occasions.
Key Use Cases for Multi-Address Checkout
Multi-recipient shipping is not just about convenience—it solves real problems:
- Gifting: Send holiday gifts to multiple people at different addresses with one checkout.
- Corporate orders: Distribute promotional items across branches or multiple locations.
- Subscription boxes: Let customers forward items to family or friends at a saved or new address.
- Bulk shipping: Break one large order into smaller, address-specific packages across single or multiple locations.
Customers no longer need to manually break up orders, overpay for shipping, or navigate confusing workarounds. Whether shipping to a different address for every line item or sending the same item in varying quantity to the same address and different locations, the experience is frictionless.
How Multi-Address Works
When the customer reaches the checkout page, they have the option to:
- Choose “Ship to multiple addresses”
- Assign each product or line item to a different address or the same address
- Select shipping methods per destination
- Choose from saved addresses or enter a new address for each destination
- Review and confirm the order in a single transaction
Fulfillment logic on the backend splits the order into distinct packages and routes them accordingly. Our system tracks each quantity per line item and shipping address to ensure proper allocation.
This setup supports custom Shopify apps, BigCommerce APIs, and platform-agnostic checkout stacks. Customers can use saved addresses for repeat shipments or assign each new address for unique orders—ensuring the best possible customer experience with every interaction.
Platform Integration: Shopify, BigCommerce and More!
Shopify:
- Works with Shopify Plus via custom app
- Supports all themes and Shopify Functions
- Integrated with fulfillment and tax logic
- Better than third-party app limitations
BigCommerce:
- Uses custom fields, server scripts, or API
- Compatible with Stencil & headless builds
- No third-party checkout redirects
- Supports bulk address imports and saved address logic
Other Platforms:
- Magento, WooCommerce, VTEX, OpenCart
- Custom cart support available
- Scalable for high SKU-volume stores
Our functionality ensures each platform supports split shipping without breaking themes, upsells, or discount logic. Quantity-based logic can also determine how many items go to each shipping address, whether it's the same item duplicated or separate products.
Frequently Asked Questions
How does multi-address shipping work during checkout?
Customers choose “Ship to Multiple Addresses” at checkout, then assign each item in the cart to a specific delivery address. They can also select different shipping methods for each package. The order is processed as one transaction but fulfilled as multiple shipments.
Is this feature available for gifting or group orders?
Absolutely. It’s ideal for gift orders or group purchases where items need to be shipped to multiple recipients. Users can add gift messages and customize shipping per recipient, improving both experience and conversion rates.
Will this increase shipping costs?
Shipping costs are calculated per package based on destination and selected shipping method. While costs may be higher due to multiple shipments, customers gain flexibility and convenience.
Can I send some items to myself and others to different addresses?
Yes. This functionality supports partial order shipping, so you can ship some items to your own address and others to family, clients, or colleagues—all in one order.
Is this compatible with mobile checkout?
Yes, our multi-address shipping solution is fully mobile-optimized and works seamlessly across devices, ensuring a smooth checkout experience on smartphones and tablets.
Do customers need to create an account to use this feature?
It depends on your platform setup. For Shopify and BigCommerce, customers can use the feature as guests or logged-in users, though address book support is best for logged-in accounts.
What platforms support this functionality?
We support Shopify, BigCommerce, Magento, WooCommerce, 3dcart, VTEX, and custom eCommerce platforms. The functionality is platform-agnostic and can be tailored to your tech stack.
Can this functionality be used for international orders?
Yes. Customers can ship products to multiple international addresses, depending on your shipping zones and carrier support.
Can I retain multi-address shipping functionality during a Shopify to BigCommerce migration?
Absolutely. Our multi-address shipping solution is designed to be platform-agnostic. Whether you’re
migrating from Shopify to BigCommerce or vice versa, the functionality can be fully re-integrated without loss of performance, ensuring your checkout remains as flexible and powerful as ever.
Ready to Offer Ship to Multiple Address Functionality?
Ready to offer your customers the convenience of shipping to multiple addresses in one order? Whether they’re assigning line items to a saved address, a new address, or the same address multiple times, we’ll help you implement this functionality across Shopify, BigCommerce, and any other eCommerce platform.
Contact Optimum7 to deploy this custom multi-address shipping solution and enhance your checkout experience without compromising performance, customer experience, or operational efficiency.
