10 Minute Read

WooCommerce to Shopify Migration Case Study – WaterFilter.net.au

How Optimum7 Helped MDC Water Modernize Its eCommerce Platform Without Losing Data, SEO, or Customer Trust

The Business

MDC Water operates in a category where buying decisions are rarely impulsive. Customers are making choices tied to health, safety, and long-term use, so trust is the currency.

Since 1998, MDC Water has supplied water filtration systems across Australia, serving both residential and commercial needs. Their catalog ranges from under-sink filtration and replacement cartridges to more technical reverse osmosis equipment used in higher-demand environments. Buyers come to the site expecting clarity: accurate specs, straightforward compatibility, and an experience that feels reliable from product research through checkout.

Over time, the website became a core operational channel, not just a storefront. It supported repeat purchasing, reduced friction for replacement orders, and captured steady demand through search visibility earned over years of organic performance.

But as the business scaled, the WooCommerce site started to create drag. Performance became less predictable, maintenance requirements grew heavier, and stability depended more and more on ongoing attention. MDC Water did not need a rebrand or a new marketing direction. They needed a platform that could carry what they had already built, reliably, and with less operational overhead.

The Objective

The objective was clear, but execution required discipline: migrate MDC Water from WooCommerce to Shopify without disrupting the business.

This was a continuity-first project. MDC Water had years of operational history and organic equity tied to the existing store. The migration had to protect both while moving the business onto a platform built for stability by default.

From the start, success was defined by a short set of non-negotiables:

  • Preserve full historical data integrity, including orders, customers, products, and the relationships between them
  • Protect organic visibility by maintaining indexed URLs, rankings, and traffic continuity
  • Maintain stability through launch, no downtime, no post-launch instability, no broken customer journeys
  • Reduce long-term technical overhead so the store is easier to operate and maintain

This was not a redesign or marketing refresh. It was an eCommerce migration designed to support MDC Water’s next phase of growth without introducing new risk.

 

Key Business Challenges

MDC Water already had real momentum. The challenge was migrating platforms without interrupting the systems that supported them.

1. Data Integrity at Scale

Years of transactions and customer relationships lived inside the WooCommerce store. Roughly 7,500 historical orders, 6,000 customer records, and hundreds of products needed to move cleanly with relationships preserved.

Orders had to remain connected to the correct customers. Purchase history needed to remain usable for support, reorders, and reporting. If those relationships broke, the impact would show up immediately in customer service workflows, fulfillment coordination, and operational reporting.

2. SEO Continuity

MDC Water’s search visibility was the result of years of hard work on product pages, categories, and educational content. A migration could not afford broken URLs or incomplete redirect coverage, because organic equity is slow and expensive to rebuild.

URL continuity had to be preserved across every major page type, with proper 301 redirects so customers and search engines never hit dead ends.

3. Platform Reliability and Maintenance Overhead

WooCommerce was functional, but it depended on plugins and ongoing technical maintenance to stay stable. Over time, updates introduced risk, performance became harder to guarantee, and stability required more attention than it should.

MDC Water needed to shift to a platform where performance, security, and uptime are managed at the infrastructure level, not patched together through ongoing troubleshooting.

 

The Strategic Challenge

The hardest part of this project was maintaining control from start to finish.

MDC Water needed to modernize without breaking customer access, harming SEO, or introducing instability. At the same time, the Shopify build had to remain clean and maintainable, not overbuilt or dependent on fragile workarounds that would recreate the same issues later.

Optimum7’s role was to move efficiently while protecting the business-critical layers: data integrity, search continuity, and operational stability.

The Strategy

Optimum7 executed the migration with a risk-first, platform-native strategy built around one priority: move MDC Water to Shopify without introducing operational shock.

The migration was approached in layers, staged at checkpoints, and validated along the way to ensure the new store was reliable the moment it went live.

 

1. Enterprise Data Migration

The migration began with detailed field mapping between WooCommerce and Shopify so orders, customers, and products did not just transfer; they landed correctly and remained usable.

Rather than a single bulk import, Optimum7 staged the transfer and validated results at each checkpoint. Complex records, including edge-case order data and long customer purchase histories, received additional review to confirm integrity beyond import completion.

The goal was continuity. MDC Water needed to open Shopify on day one and trust what they were seeing in orders, customers, and product data, without weeks of cleanup.

 

2. SEO Preservation and URL Continuity

SEO preservation was treated as a core migration deliverable.

Legacy URLs across product pages, collections, and content were mapped to Shopify equivalents and redirected using 301 logic. Metadata and technical signals were carried over so search engines recognized continuity rather than disruption.

Post-launch monitoring focused on confirming clean indexation, stable rankings, and zero broken-link exposure. The migration was not considered complete until MDC Water could move forward without fearing traffic loss from missed redirects.

 

 

 

3. Content and Customer Experience Continuity

Content migration was handled with the same care as data because in this category, clarity drives trust.

Key informational pages, policies, and supporting content were transferred and formatted to work naturally within Shopify’s structure, with readability and mobile behavior validated as part of QA.

Shopify’s security model does not allow automatic password migration, so customers were guided through a clear account re-registration flow while retaining access to order history. This preserved security without breaking continuity for repeat buyers.

 

4. Platform Readiness and Simplification

To ensure MDC Water could operate immediately after launch, core Shopify settings were configured and tested end-to-end, including payments, shipping, taxes, and notification workflows.

The strategic gain was simplification. Shopify’s SaaS infrastructure reduced plugin dependency and long-term maintenance burden, giving MDC Water a more stable platform without ongoing technical gravity.

 

Results

The migration launched with validated continuity: no data loss, no SEO disruption, and no operational downtime. The platform changed, but MDC Water’s momentum did not.

Instead of a simple migration, MDC Water gained a cleaner, more reliable eCommerce site that supports how the business operates day to day.

1. Key Outcomes

  • ~7,500 historical orders migrated with transactional detail preserved
  • ~6,000 customer accounts transferred with purchase history maintained for service continuity and repeat buying
  • 328 products migrated with images, pricing, and inventory data preserved inside Shopify’s native structure
  • SEO equity protected through comprehensive 301 redirect implementation across legacy URLs
  • A fully operational Shopify store configured for daily sales, repeat orders, and customer self-service from launch

 

2. Business Impact

With Shopify in place, MDC Water now operates on a platform built for stability and growth, without the maintenance burden that made the previous setup increasingly fragile.

  • Performance and reliability improved, strengthening customer confidence during research and checkout
  • The maintenance burden dropped significantly, reducing dependency on ongoing troubleshooting and plugin management
  • Customers retained access to order history, supporting repeat purchases and smoother support resolution
  • Organic search continued without interruption, protecting a key acquisition channel built over the years
  • Internal teams gained more operational control with less technical dependency

Most importantly, MDC Water kept what mattered: history, trust, and visibility, while removing the platform overhead that was slowing the business down.

 

3. Strategic Outcome

This was not just a WooCommerce to Shopify migration. It was a controlled platform upgrade that reduced operational drag, protected core revenue channels, and positioned MDC Water for sustainable growth.

By prioritizing data integrity, SEO continuity, and platform simplicity, Optimum7 delivered an eCommerce environment built for stability now and flexibility over the long term.

Share on Social Media
Your AI Visibility Report Awaits