Preserving your business’ reputation is crucial for growth and prosperity. The best method of advertising is still word of mouth. Unfortunately, this could be bad for your company. Regardless of your company’s size, a bad review can hurt. The difference between word of mouth advertising then and now is scope. Decades ago, someone’s discontent could only reach those who they came into immediate contact with. Today the extent of someone’s comment is far-reaching because of the internet. Writing a bad review online is like having a TV commercial because it can be seen by so many people every day.
Tag Archives: negative feedback
Not sure if you’re aware of this but you’re likely on Google. Not only are you on Google, but so is your reputation. How do you feel about that? How comforting is it to know that at any given moment your business name can be typed in and in one click deals can be made and deals can be broken. Frightening, isn’t it? Or maybe it isn’t. Maybe you’ve tracked your reputation through the each medium and have found that it is stellar. Every reviewer offered you 5 stars and there is not one complaint. You’re visible on every reputable medium, there is nothing less than satisfaction and evidence proves that everybody’s happy. If this is that case, keep up with your strategy, you’re in great shape.