8 Advanced Customer Notification Systems for Your Online Store
Increase sales and customer retention by adding automated notification systems, optimized for conversions. Notifying your customers when an item is back in stock, allowing them to track an order or reminding them to reorder a perishable product they already bought can boost sales and increase the percentage of returning customers to your website. Convert more new users with a recently bought pop up that will let them know when someone else just bought a product they were looking at. Showing new users when other users made a purchase on your site can build trust and give them the “peer pressure push” needed to convert. Optimum7’s customer notification functionalities can help you keep your online store in the forefront of your audience’s mind and provide a better and more effective customer services. We can implement these functionalities on Magento, BigCommerce, Volusion, Shopify and most other eCommerce platforms.
Recent Purchase Notification Functionality
When a user is on your website, looking at a product and contemplating whether or not to buy it, a notification will appear at the bottom left corner of the screen telling them that another person just purchased that same item. Create credibility with new users by showing them that other users use your website and order your products.
Don’t lose sales just because a product is currently out of stock. With the Back In Stock Notification functionality users can opt-in to receive a notification when the item is restocked. This functionality can be customized to offer a special discount with the notification, rewarding the customer for their patience and encouraging them to convert. The special offer can be added to the checkout automatically when they click the link in the email notification.
In Cart Item Sellout Notification Functionality
For customers biding their time, keeping items in their online shopping carts for a while, Optimum7’s In Cart Item Sellout Notification functionality is a handy tool. Items might sell out because they are kept in a shopping cart too long and the products are simply purchased over time or perhaps the products are super popular and a customer didn’t seal the deal fast enough. If a product is ever in a shopper’s cart and it sells out before the customer gets a chance to buy the item, then the In Cart Item Sellout Notification functionality will alert them that the item is no longer available. Customers can then choose to join a waitlist for backorders or save for later, in addition to other options of your choosing.
Backorder Product and Price Drop Notifications Functionality
There’s never a need to miss out on sales because your business doesn’t have certain items in stock. With the Backorder Product and Price Drop Notifications functionality from Optimum7, customers on your website can subscribe to backorder product notifications, in addition to price drop notifications. Emails are sent when items are back in stock or when prices are so customers can hurry up and buy the items they had their eyes on.
Custom Email Notification Functionality
Let consumers know when your store is hosting a sale or whenever new products arrive, and do it all quicker and easier with Optimum7’s Custom Email Notification functionality. This functionality allows your business to send customers email notifications that are based on a set of preset triggers. The emails may be sent after a specified amount of time has passed, after customers’ orders have shipped, or if customers abandon the checkout process.
Order Tracking and Notifications Functionality
Simplify the process of keeping track of shipments and updating your customers on their order’s status. The Order Tracking and Notifications functionality by Optimum7 allows businesses to easily keep track of all orders on one admin dashboard. This tool gives all the necessary information you need in order to keep your customers satisfied.
Customer Re-Order Reminder Functionality
Automatically remind your customers that it’s time for them to re-order the items they previously ordered. Customers simply have to opt-in to receive email notifications for a renewal or re-order reminder. Users can set-up their own reminder schedules and time intervals for when’s best to place their new orders. Admins can specify custom reminder schedules and intervals for products and services.
Advanced SMS Notifications Functionality
Sometimes email just doesn’t cut it. You can notify customers via text message when orders are made, shipped, and delivered. This tool helps keep customers updated on the status of their orders at all times and helps you provide a better and more automated customer service.
Customer Notifications Customized for Your Needs
Optimum7 can help you figure out which functionalities are best suited to your type of business, and develop a detailed plan to implement them. We know that lack of time is one of the biggest reasons not to change and improve your store, which is why we take the task of custom programming off your plate. Contact us today.